At the app, we prioritise your privacy and security. For this reason, every time you re-open the app, we ask you to enter your PIN.
Everyone makes mistakes, so don't worry if you've entered an incorrect code – you can try again later!
Please keep in mind that there is a timeout period for incorrect entries, these times are listed below:
- 1st block: 30 seconds
- 2nd block: 1 minute
- 3rd block: 3 minutes
- 4th and 5th blocks: 30 minutes
After entering an incorrect PIN five times, the timeout periods will reset. This means after your fifth block, you will have to wait 30 seconds to try a sixth time, and so on.