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  2. Saving on your energy bill

Saving on your energy bill

Problems and complaints

  • I have a complaint. Where can I go?
  • I have a complaint about my energy supplier.

About overstappen.nl

  • How can I get in touch with Overstappen.nl?
  • How do you make money from Energiebespaarder?
  • Is Overstappen.nl independent?

The switching process

  • How often can I switch energy providers?
  • Can I be fined if I switch providers?
  • Can I switch if I have district heating?
  • Which date should I enter as the end date on the application form?
  • Is switching energy suppliers free of charge?
  • How long does it take to complete a switch?
  • See all 10 articles

Moving

  • What happens to my energy supply during the move?
  • When should I provide the meter readings when moving?
  • Can I choose a new energy supplier when I move?
  • Will my monthly payment amount change if I move?
  • Do I need to cancel my contract if I’m moving abroad (emigrating)?
  • What should I do with my energy contract if I'm moving?

Frequently asked questions about energy

  • How do suppliers handle energy feed-in?
  • Can I cancel my switch?
  • When can I switch?
  • What does Overstappen.nl do?
  • When will I receive my discount and cashback?
  • What monthly amount will I pay?

Lower your energy bill

  • Are the prices shown including VAT?
  • How do I indicate that I have solar panels?
  • I don’t know my energy usage — what now?
  • How are the monthly amount and savings calculated?
  • Why are the energy offers different from those on the supplier's website?
  • How do you know which energy deal suits me?
  • See all 7 articles

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